What is Way of Soul?
Way of Soul is an independent apparel and accessories brand based in Houston, Texas. Our mission is to celebrate culture, creativity, and authenticity through sustainable, meaningful design.
Where do you ship from?
All orders are shipped from our Houston, Texas location.
Our products are designed by Way of Soul and made in collaboration with trusted production partners both in the United States and in China. Each item is inspected and packaged in Houston before being shipped to customers.
How long does shipping take?
Processing usually takes 2–5 business days. Shipping times vary by destination, typically 3–7 business days within the U.S.
Do you ship internationally?
Yes! International orders may take longer to arrive and may be subject to customs fees or import taxes, which are the responsibility of the buyer.
What is your return policy?
We accept returns within 14 days of delivery for items in new, unworn condition. Custom or personalized items are not returnable.
How can I contact you?
Email us anytime at wayofsoulglobal@gmail.com.
Effective Date: Jan 1, 2025
Welcome to Way of Soul LLC. By accessing or using our website (the “Site”), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. General
This website is operated by Way of Soul LLC, a limited liability company registered in Texas, USA. Throughout the site, “we,” “us,” and “our” refer to Way of Soul LLC.
2. Use of the Site
You agree to use this Site only for lawful purposes. You may not use our products for any illegal or unauthorized purpose.
3. Product Information
We strive to display our products as accurately as possible, but colors and materials may vary slightly due to device displays or manufacturing processes.
4. Prices and Payments
All prices are listed in USD and may change without notice. Payments are processed securely through our authorized payment provider.
5. Shipping and Delivery
See our Shipping Policy for details. We are not responsible for delays caused by carriers or customs.
6. Returns
See our Return Policy for detailed information.
7. Intellectual Property
All content on this Site, including images, text, and logos, is the property of Way of Soul LLC and protected by copyright and trademark law.
8. Limitation of Liability
Way of Soul LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of this Site or our products.
9. Governing Law
These Terms are governed by the laws of the State of Texas, USA.
Privacy Policy
Effective Date: January 1, 2025
Way of Soul LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
1. Information We Collect
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Personal details (name, email, address) provided during checkout or account registration.
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Payment information (processed securely through third-party providers).
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Website usage data (via cookies and analytics tools).
2. How We Use Information
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To process and ship orders.
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To communicate with you about your orders or promotions.
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To improve our products and website experience.
3. Data Protection
We never sell or rent your information. Data is stored securely and shared only with trusted partners who help operate our store (e.g., payment processors, shipping providers).
4. Cookies
We use cookies to enhance browsing experience and analyze traffic.
5. Your Rights
You may request to access, correct, or delete your data at any time by contacting wayofsoulglobal@gmail.com
Eligibility
Returns are accepted within 14 days of delivery. Items must be:
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Unworn and unwashed.
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In original packaging with tags attached.
Non-Returnable Items
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Custom-made or personalized items.
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Discounted or final sale items.
Process
To start a return, contact us at [support@wayofsoul.com] with your order number.
Refunds will be issued to the original payment method once the item is received and inspected.
Processing Time
Orders are processed within 2–5 business days. During peak seasons or product drops, processing may take longer.
Domestic Shipping
Standard U.S. shipping typically takes 3–7 business days.
International Shipping
Delivery may take 2–4 weeks depending on location. Customs fees and import taxes are the buyer’s responsibility.
Tracking
You will receive a tracking number by email once your order has shipped.
Fulfillment Process
All products are designed by Way of Soul and produced by our manufacturing partners in China. After production, items are shipped to our Houston, Texas studio, where they are inspected and prepared for final delivery to customers.
Orders to customers are shipped directly from Houston, Texas.
Way of Soul LLC takes your security seriously.
All payments are processed securely through third-party payment gateways such as Stripe, PayPal, or equivalent processors.
We never store your credit card or banking information on our servers.
Our website uses SSL encryption to protect all personal and financial data during checkout.
If you notice any suspicious activity related to your payment, please contact your payment provider and email us at wayofsoulglobal@gmail.com.
Way of Soul LLC is committed to making our website accessible to everyone, including individuals with disabilities.
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 to the best of our ability.
If you experience any difficulty using our site or need assistance, please contact us at [support@wayofsoul.com] with the subject line “Accessibility Request.” We’ll do our best to help and continuously improve accessibility.
All artworks, designs, logos, product names, and photographs featured on this website are the intellectual property of Way of Soul LLC.
These materials may not be copied, reproduced, distributed, or used for commercial purposes without written permission.
We respect other creators’ rights and expect the same in return. If you believe any content on this website infringes your intellectual property, please contact us immediately at wayofsoul@gmail.com
At Way of Soul, we believe fashion should be meaningful, mindful, and kind to the planet.
Our designs are created in the United States and produced in collaboration with ethical manufacturing partners in both the U.S. and China.
We strive to:
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Use high-quality, responsibly sourced materials.
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Work only with manufacturers that follow fair labor practices.
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Minimize waste by producing in small batches and using eco-friendly packaging.
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We are committed to continuously improving our sustainability efforts while celebrating cultural artistry and individuality.
Effective Date:January 1, 2025
Way of Soul LLC uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device that help our website function properly.
We use:
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Essential cookies to enable core site functionality (such as shopping cart and checkout).
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Analytics cookies (like Google Analytics) to understand visitor interactions and improve performance.
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Advertising cookies to deliver relevant ads and measure campaign effectiveness.
You can control or delete cookies through your browser settings. By using our website, you consent to our use of cookies as described in this policy.
All products sold on this website are designed and created by Way of Soul LLC with great attention to detail.
However, slight variations in color, texture, or design may occur due to production processes or screen differences.
Way of Soul LLC is not responsible for:
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Shipping delays caused by carriers, customs, or weather.
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Damage that occurs after delivery due to misuse, improper washing, or normal wear.
By purchasing from our site, you agree to use our products responsibly and understand that handmade and artistic items may contain minor imperfections that make each piece unique.